Please find details and information on our returns policy and return process below.
OUR POLICYWe accept returns within 60 days of receiving your order - for all returns:
refunds will be issued back to the original payment method within 5 days of receiving the return
How to return your item(s)
- fill out the returns form on this page, and click send;
- print and fill out the returns form here and include the form in your return;
- return the item(s) back to us - the return address can be found on the returns form
+ we recommend returning via a recorded service (we cannot accept liability until return is received)
+ the customer is liable for the return cost unless there is a fault with the order/product
+ if a product is faulty or the incorrect item was received, please select the reason 'faulty or damaged' in the form on this page and we will respond and provide a pre-paid returns label (please note: we cannot reimburse any delivery returns costs).