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Please find details and information on our returns policy and return process below. 

We accept returns within 60 days of receiving your order - for all returns:
- item(s) must be sent back unused and in original packaging
- you can opt for a refund or exchange (for a different option of the same product)

refunds will be issued back to the original payment method within 5 days of receiving the return

How to return your item(s)

- fill out the returns form on this page, and click send;
- print and fill out the returns form here and include the form in your return;
- return the item(s) back to us - the return address can be found on the returns form

+ we recommend returning via a recorded service (we cannot accept liability until return is received)
+​ the customer is liable for the return cost unless there is a fault with the order/product
+ if a product is faulty or the incorrect item was received, please select the reason 'faulty or damaged' in the form on this page and we will respond and provide a pre-paid returns label (please note: we cannot reimburse any delivery returns costs).


For more details on our product guarantee, please visit this page
Further to the above, our T's & C's still apply - these can be read here in full.